Terms and conditions

Services Offered

The Scout Association of Australia, Queensland Branch Inc (the Association), offer a range of services which you can pay for through the use of this payment gateway. Such services include, but are not limited to:

  • Event Payments: These are payments for the running costs of events which may run in the form of a course, day activity, overnight camp or other. The cost of the different events varies and will be advertised to you during the application process.

Please note that each event will have specific conditions for you to withdraw your application. Refunds of payment for any event, fee or goods are as stated in the Refund Policy. When you do withdraw, you will note that you will not be able to attend that specific event. In addition you will not receive any merchandise that you order if no payment is received.

Customer Service

The Association is committed to providing exceptional customer service. We endeavour to make sure that all products listed on our website are currently available and pricing is true and correct. In the event that an ordered item is not available, or that an event is at maximum capacity, or we are unable to fulfil your order we will notify you within seven business days to arrange an agreeable alternative item, a backorder or a full refund.

Transaction Currency

All of our prices are in Australian dollars (AUD) and may include GST (Goods and Services tax) as required. GST will be indicated on your receipt if applicable. Events and membership fees are prices offered by the Association only and not by a third party.

Governing Law

The Association controls and operates this web site from its offices within Australia. Our Terms of Use are governed by the laws of the State of Queensland. You and the Association agree to submit to the non-exclusive jurisdiction of the courts of Queensland. If you choose to access this site from another location, you are responsible for compliance with applicable local laws.

Revisions of Terms of Use

The Association may revise or amend these Terms of Use at any time at our absolute discretion by posting revised terms. You agree that, in the event that any portion of these Terms of Use is found to be unenforceable, the remainder of these Terms of Use remain in full force and effect. Any revisions will be effective immediately. By continuing to use this site after any revision becomes effective, you agree to be bound by these Terms of Use as so revised. You should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.

Protecting Your Log on Details

You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify the Association in connection with any use (whether authorised or unauthorised) of your user name or password. The Association may suspend or cancel your account at any time without prior notice.

Privacy Policy

The Association has always respected the privacy of its members and customers and understands the importance you place on the protection of personal information in its care.

Our commitment to protecting your privacy is important to us. You can have full confidence that, when you deal with us, your personal information will not be used in any way that you did not intend it to be used, and that the data will be held securely.

This Privacy Policy complies with the National Privacy Principles embodied in the new Privacy Act, which came into effect 21 December 2001. It explains how we collect personal information and how we maintain, use and disclose that information. It also outlines your privacy rights along with our general rights and obligations, as well as explaining how you can access the information we keep about members and how you can update your own database records.

This policy is binding on all staff and volunteer members as well as all formations of the organisation in Queensland (from the State level down to the local Scout Group and Section).

Download the Queensland Branch Privacy Policy.

Security and Privacy

The Scout Association of Australia, Queensland Branch Inc will not reveal your personal information to external organisations except for the purposes of fulfilling your order.

When purchasing from this site, your financial details are passed through a secure server using the latest (TLS 1.0) 256-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard and 256-bit outperforms this standard.

If you have any questions regarding our security policy, please contact our customer support centre through applications@register.scoutsqld.com.au. Where you are using an older browser that does not support the current encryption method, the server will re-negotiate at 128-bit encryption and may use SSL 2.0 or 1.0, these are still industry standard protocols.

Indemnity

You agree to indemnify and will keep the Association indemnified against any claim, demand, injury, damage, loss, expense, cost or liability (whether direct or indirect) made against or suffered by the Association in connection with your use of this site, your breach of these Terms of Use or your breach of any rights of third parties.

The Association may change the prices published on this website at any time. While every effort has been made to ensure the accuracy of prices and information displayed on the website, the Association reserves the right to accept or reject your offer for any reason, including without limitation, the unavailability of any product, an error in the price or the product description posted on this site, or an error in your order. We may require additional verification or information before accepting any order. We reserve the right to restrict sales to retail quantities when supplying resellers and distributors.

Purchasing and Payment

For each online order, you must pay:
• the applicable price for the relevant goods confirmed by the Association; and
• the delivery and handling fee specified on the website at that time.

Your order and credit card details are safe and secure. All personal and credit card information provided to the Association is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet. We are unable to accept COD charges. Payment must be cleared before the goods are dispatched.

The Scout Association of Australia, Queensland Branch Inc ‘s Disclaimer

This data is provided ‘as is’. Neither the Association, nor the provider of the data, represents or guarantees, or accepts any liability whatsoever in respect of, the accuracy, currency or completeness of any of this data. It is not provided for professional use. Any use of this information is at the user’s risk. The Association does not accept any liability for any delays, interruptions, errors, or omissions, however occurring (including as a result of negligence) in the collecting, recording, processing, storing or dissemination of this information.

This site may contain third party advertisements and links to third party sites. The Association does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or websites and does not accept any responsibility or liability for the conduct or content of those advertisements and websites and the offerings made by the third parties. Third party advertisements and links to other website where goods or services are advertised are not endorsements or recommendations by the Association of the third party websites, goods or services. Your access to or use of them is at your own risk.

The Scout Association of Australia, Queensland Branch Inc ‘s Copyright Statement

You may use and/or copy the information on this website for personal reference only. The Association endeavours to ensure all information contained in this website is correct at the time of inclusion. However, the accuracy of the material cannot be guaranteed and visitors using the information from the website do so entirely at their own risk. The information may not be reproduced or published in any other way or by any means without the prior written consent of the Association.